Terms and Conditions
Please read these Terms and Conditions carefully before using ScoutMint's services and platform.
1. Acceptance of Terms
By accessing and using ScoutMint ("the Service" or "Platform"), provided by ScoutMint ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms and Conditions govern your use of our website, mobile applications, and all related services offered under the ScoutMint brand, including but not limited to current and future products, features, and technological solutions.
2. Description of Service
ScoutMint is a comprehensive technology platform that provides various digital services and solutions. Our current and future offerings may include, but are not limited to:
- AI-powered resume matching and analysis tools
- Recruitment and talent acquisition solutions
- Data analytics and business intelligence services
- Automation tools and workflow optimization
- API access and integration capabilities
- Machine learning and artificial intelligence services
- Additional software solutions and digital products as they become available
ScoutMint reserves the right to expand, modify, or introduce new services under our platform without prior notice. These Terms apply to all current and future services offered under the ScoutMint brand.
3. User Accounts and Registration
Account Creation
To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for safeguarding the password and all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
Account Termination
We reserve the right to terminate or suspend your account at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
4. Privacy and Data Protection
Data Collection and Processing
We collect and process user data to provide our services and improve our platform offerings.
Data Processing and Collection
We collect, store, and process various types of data to provide our services, improve user experience, and develop new products. This includes content you upload, account information, usage patterns, and interaction data across all ScoutMint services.
Information We Collect
- Account information (email, name, company details, preferences)
- Content uploaded to our platform (resumes, job descriptions, documents)
- Usage analytics and service performance data
- Payment and billing information (processed by third-party providers)
- Communication records (support tickets, feedback, correspondence)
- Device and technical information (IP address, browser type, operating system)
- Behavioral data and interaction patterns across our services
Use of Collected Data
The data we collect is used to provide our services, improve existing products, develop new features, conduct research and analysis, and create additional products under the ScoutMint brand. This includes training AI models, improving algorithms, and enhancing user experience across all our offerings.
GDPR and CCPA Compliance
We comply with applicable data protection regulations including GDPR and CCPA. You have the right to access, rectify, delete, or port your personal data. Contact us at privacy@scoutmint.com to exercise these rights.
5. Acceptable Use Policy
Permitted Uses
You may use ScoutMint services for legitimate business purposes as intended by each specific service offering. This includes but is not limited to hiring and recruitment activities, business analytics, workflow automation, and other professional use cases.
Prohibited Uses
You agree NOT to use the Service for:
- Any illegal, harmful, or discriminatory purposes
- Violating any applicable laws or regulations
- Processing data without proper rights or permissions
- Reverse engineering or attempting to extract our proprietary algorithms
- Uploading malicious files, viruses, or harmful content
- Automated scraping or bulk downloading of data
- Sharing account credentials with unauthorized users
- Competing directly with our services using our platform
- Circumventing security measures or access controls
Fair Use and Rate Limits
Our service includes reasonable usage limits based on your subscription plan. Excessive usage that impacts service performance for other users may result in temporary restrictions or account suspension.
6. Intellectual Property Rights
Our Intellectual Property
ScoutMint and all related technology, including but not limited to software, algorithms, user interfaces, documentation, and all current and future products and services, are owned by ScoutMint and protected by copyright, trademark, patent, and other intellectual property laws.
License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include any right to resell, redistribute, or create derivative works.
User Content
You retain ownership of any content you upload to the Service. However, you grant us a comprehensive license to use, process, analyze, store, reproduce, modify, and create derivative works from such content for the purpose of providing our services, improving our platform, developing new products, and training our AI models and algorithms.
Feedback and Suggestions
Any feedback, suggestions, or ideas you provide about the Service become our property and may be used to improve our services without compensation or attribution.
7. Payment Terms and Billing
Subscription Plans
ScoutMint offers various subscription plans and pricing models for different services with varying features and usage limits. Current pricing and plan details are available on our website and may be updated from time to time.
Payment Processing
Payments are processed securely through third-party payment processors. We do not store your payment card information. All charges are billed in advance on a recurring basis according to your selected plan.
Refunds and Cancellations
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. We offer a 30-day money-back guarantee for new subscribers.
Price Changes
We reserve the right to modify our pricing with at least 30 days' notice. Existing subscribers will be grandfathered into their current pricing for the remainder of their billing cycle.
8. API Terms and Usage
API Access
API access is available to eligible subscribers and subject to additional terms and rate limits. API keys are confidential and should not be shared or exposed publicly.
Rate Limits and Quotas
API usage is subject to rate limits and monthly quotas based on your subscription plan. Exceeding these limits may result in temporary throttling or additional charges.
API Availability
While we strive for high availability, we do not guarantee uninterrupted API access. We may perform scheduled maintenance or implement changes that temporarily affect API functionality.
9. Service Availability and Limitations
Service Uptime
We aim to maintain high service availability but do not guarantee 100% uptime. Scheduled maintenance, system updates, and unforeseen technical issues may temporarily affect service access.
AI Accuracy Limitations
Important Notice
Our AI-powered services are tools to assist in decision-making, not replace human judgment. Results should be reviewed and verified by qualified professionals.
Support and Response Times
Technical support is provided during business hours with response times varying by subscription plan. Critical issues affecting service availability receive priority attention.
10. Disclaimers and Warranties
SERVICE PROVIDED "AS IS" WITHOUT WARRANTIES
No Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Service Accuracy Limitations
You acknowledge that ScoutMint services are tools to assist in various business processes and that all final decisions remain your responsibility. We do not guarantee the accuracy, completeness, or suitability of our analysis or outputs for any particular purpose.
Third-Party Content
We are not responsible for the accuracy, legality, or content uploaded by users. Users are responsible for ensuring they have proper rights and permissions for all uploaded content and compliance with applicable laws and regulations.
11. Limitation of Liability
IMPORTANT LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SCOUTMINT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.
Maximum Liability
Our total liability to you for any damages arising from or related to this agreement or your use of the service shall not exceed the amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.
Essential Purpose
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. These limitations shall apply to the fullest extent permitted by applicable law.
12. Indemnification
You agree to indemnify, defend, and hold harmless ScoutMint, its officers, directors, employees, agents, and suppliers from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with:
- Your access to or use of the Service
- Your violation of these Terms
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right
- Any claim that your use of the Service caused damage to a third party
- Your business decisions made using our Service
- Your failure to comply with applicable laws or regulations
This defense and indemnification obligation will survive these Terms and your use of the Service.
13. Termination
Termination by User
You may terminate your account at any time by canceling your subscription through your account settings or by contacting our support team. Upon termination, your access to the Service will cease at the end of your current billing period.
Termination by ScoutMint
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. We may also terminate your account for prolonged inactivity or non-payment.
Effect of Termination
Upon termination, your right to use the Service will cease immediately. All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
14. Governing Law and Dispute Resolution
Governing Law
These Terms shall be interpreted and governed by the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Jurisdiction
Any disputes, claims, or legal proceedings arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India. You hereby consent to the personal jurisdiction of such courts.
Dispute Resolution
Any disputes arising from these Terms or your use of the Service will first be attempted to be resolved through good faith negotiations. If such negotiations fail, disputes may be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 2015 of India, with the seat of arbitration being Mumbai, Maharashtra, India.
Language and Proceedings
All legal proceedings, arbitrations, and communications related to disputes shall be conducted in English language. The courts in Mumbai, Maharashtra, India shall have exclusive jurisdiction over any legal matters arising from or relating to these Terms.
15. Updates and Modifications
Service Updates
We reserve the right to modify, update, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
Terms Updates
We may revise these Terms from time to time. The most current version will always be posted on our website. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
Continued Use
Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified terms, you should discontinue your use of the Service.
16. Miscellaneous Provisions
Entire Agreement
These Terms constitute the entire agreement between you and ScoutMint regarding your use of the Service and supersede all prior and contemporaneous written or oral agreements between you and ScoutMint.
Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent.
Force Majeure
We shall not be liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, wars, government actions, or internet service provider failures.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: legal@scoutmint.com
Support: support@scoutmint.com
Privacy: privacy@scoutmint.com